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Documentation
Setup guides, feature overviews, and troubleshooting steps.
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Frequently asked questions
How do I set up NetMind?
Install the NetMind desktop app on a Windows or Linux computer on your network, then sign in with your account — no router changes needed. Follow the step-by-step setup guide.
Can I run NetMind on more than one computer on the same network?
No — run only one NetMind per network. NetMind routes your devices through its computer using ARP, so two or more copies on the same network compete with each other: devices can lose their connection and limits or blocks stop working reliably. Use the web dashboard to manage your network from other devices.
My antivirus blocked or deleted NetMind. What should I do?
NetMind intercepts network traffic and runs with administrator rights, which antivirus software can flag. If you downloaded it from our website or official GitHub releases, restore it from quarantine, add an exclusion for the NetMind folder (
C:\Program Files\NetMind on Windows), and run it again.Can I cancel at any time?
Yes. You can cancel at any time from the Billing page in your dashboard; your Paid plan stays active until the end of the period you paid for. No long-term contracts, no cancellation fees.
Is there a free plan?
Yes. The Free plan is free forever — no trial period and no credit card required. It covers up to 5 controlled devices. Upgrade to the Paid plan at any time to unlock AI Chat, Autopilot, Reconfigure, and unlimited device control.
Is my network data private?
Yes. NetMind monitors performance metrics only (speed, latency, device counts) — never the content of your traffic. We take privacy seriously.